Privacy Policy

Effective Date: June 16, 2026

Last Updated: July 13, 2026

 

Welcome to aipliving.org (the “Website”), operated by AIP Living LLC DBA Aging In Place ADU (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, protect, and disclose personal information when you use our Website and related online services (collectively, the “Services”).

This Privacy Policy applies only to users located in the United States. By accessing or using the Website or Services, you agree to this Privacy Policy.

1. Information We Collect
1.1 Information You Provide Voluntarily

We may collect personal information you voluntarily submit, including:

  • Full name
  • Email address
  • Mobile phone number
  • Property address or general location (for project feasibility purposes)
  • Project details, goals, or questions submitted through contact forms, consultation requests, or surveys
  • Referral source (how you heard about us)

Providing personal information is voluntary. However, certain services may not be available without it.

1.2 Automatically Collected Information

When you visit the Website, we may automatically collect non-personal technical data such as:

  • IP address and approximate location derived from IP
  • Browser type, version, and device operating system
  • Pages viewed, time on page, and navigation paths
  • Referring and exit URLs

This data is used for website analytics, security monitoring, and performance optimization. 

1.3 Cookies and Tracking Technologies

We may use cookies, tracking pixels, and similar technologies to support website functionality, analytics, security, and remarketing. You can disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide consultations
  • Evaluate your property and project goals
  • Schedule and manage appointments
  • Send transactional communications (confirmations, reminders, project updates)
  • Send marketing emails where permitted by law and in compliance with the U.S. CAN-SPAM Act
  • Send SMS/text messages only with valid opt-in consent
  • Improve website performance and user experience
  • Comply with legal and regulatory obligations

We do not sell your personal information.

3. Email Marketing Compliance

If you provide your email address, we may send transactional emails and, where permitted, promotional emails about our planning, design, and permitting services. All marketing emails include a clear unsubscribe option. You may opt out of marketing emails at any time.

 

Opting out of marketing emails does not prevent the delivery of transactional communications necessary to fulfill services you have requested.

4. Text / SMS Messaging Policy (A2P / TCPA / CTIA)
4.1 Program Description

If you opt in, you may receive text messages from AIP Living LLC dba Aging In Place ADU, including:

  • Transactional messages (appointment confirmations, reminders, and project status updates)
  • Promotional messages (marketing offers, service announcements, and educational content about ADUs and long-term living planning, sent only with your explicit consent)
4.2 Consent

By providing your mobile number and opting in, you provide express written consent to receive text messages from us. Consent is not a condition of purchase or service and is collected through a clear, unchecked opt-in mechanism.

4.3 Message Frequency

Message frequency varies based on your interaction with our Services and where you are in the project process.

4.4 Fees

Message and data rates may apply.

4.5 Opt-Out

You may opt out at any time by replying STOP to any text message. You may receive one final confirmation message after opting out. No further messages will be sent following opt-out.

4.6 Help

Reply HELP to any message for assistance, or contact us directly:

  • Email: hello@aipliving.org
  • Website: aipliving.org/contact
4.7 Transactional vs. Promotional Messages

Transactional messages may be sent to fulfill services you request. Promotional messages are sent only with explicit opt-in and stop immediately upon opt-out.

4.8 Opt-In Confirmation

After opting in, you will receive a confirmation text that includes service details, business identity, program description, message frequency disclosure, applicable rate notice, STOP/HELP instructions, and support contact information.

5. Mobile Information Sharing

No mobile information, including phone numbers, SMS opt-in data, or consent records, will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will never be shared with third parties. 

6. Limited Sharing with Service Providers

We may share information with trusted service providers solely to operate our business. This includes platforms such as our CRM system, SMS delivery providers, website hosting services, and analytics tools. These providers are contractually obligated to protect your information and are not permitted to use it for their own marketing purposes.

7. Third-Party Links and Remarketing

The Website contains links to third-party websites. We are not responsible for the content or privacy practices of those sites.

We may use third-party advertising platforms, such as Google Ads, for remarketing purposes, meaning you may see our ads after visiting our Website. These platforms operate under their own privacy policies, which we encourage you to review.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. No system is completely secure, and we cannot guarantee absolute security of your data. In the event of a breach that affects your rights, we will notify you as required by applicable law.

9. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Project-related records may be retained for several years consistent with California contractor and licensing requirements, even after a project is complete.

10. Children’s Privacy (COPPA)

The Website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.  

11. California Residents - Additional Rights

As a California-based business serving California homeowners, we comply fully with the California Consumer Privacy Act (CCPA). California residents have the right to know what personal information we collect, to request deletion of their data, and to opt out of the sale of their personal information. We do not sell personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. When we do, we will post the revised policy on this page with an updated Effective Date. Continued use of the Website after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

AIP Living LLC DBA Aging In Place ADU

Email: hello@aipliving.org

Website: aipliving.org/contact